At the National Higher Education Summit held in Washington, D.C., last week, the National Urban League and USA Funds, which hosted the summit, held panels that explored strategies that promote student success. [Related: What it Takes to Graduate From College] Data and Accountability The 'Data and Accountability' panel boasted the following speakers: John Capps, president of Central Virginia Community College; Antonio Flores, president and CEO of the Hispanic Association of Colleges and Universities; Wendell Hall, senior director, policy advocacy, global policy and advocacy at the College Board; Marck Schneider, president of College Measures and vice president at the American Institutes for Research; and Johnny C. Taylor, president and CEO of the Thurgood Marshall College Fund, which supports black institutions that receive public funding. In a lively discussion, panelists agreed that policies need to be informed by data and research. Taking the student's perspective, Schneider said that all prospective students need to ask themselves the following before deciding on a school: Will I get in? The average college admissions rate is 65%. Will I get out? Graduation rates are an important consideration. How long will it take? Schneider said that four-year programs aren't; neither are two-year programs. "There are lost wages every year the student is in school,†he said. How much will it cost? How much will I need to borrow? How much will I earn (after I graduate)? "We are data rich, but information poor,†Hall quoted a colleague, noting that his colleague may not have been the first to use that pithy phrase, but it rang true for the other panelists, who nodded their heads in agreement. Having the data doesn't necessarily lead to informed decisions. The Education Trust's website, the panelists agreed, was a sound source of accessible data. Capps described a six-year strategic plan that Central Virginia has implemented. The plan supports completion by design and is undergirded by a performance-based funding model. I was concerned, however, that perverse incentives could creep in. To be eligible for funding, schools could graduate students who haven't done the work. Requiring schools to follow evidence-based practices that strengthen and enable students to do the work needed to graduate–and requiring schools to produce data that proves their compliance–could guard against such incentives. Teaching and Learning: Innovation & Next Generation Models I didn't hear this entire panel because I needed to prepare to moderate the panel that followed, which explored business and higher education. But what I heard is worth sharing. Gracing the 'Teaching & Learning' panel were Julian Alssid, chief workforce strategist at College for America; Allison Barber, chancellor at Western Governors University in Indiana; Kevin Cook, associate vice president and dean of students at Arizona State University; Maggie George, president of Diné College; and Josh Williams, associate vice president of program development at Inside Track. (Continued on next page) The panelists discussed an innovative program, Global Freshman Academy, which allows students to take classes and not pay for them until after they get their grade. If they don't pass, they don't pay. Williams wondered aloud if students are taking advantage of programs already in place to serve them, programs that help to "normalize their fears and anxieties.†He also questioned the terms used to describe certain students. "We use language that approaches them as if they're something that needs to be fixed, for example, ‘at-risk.'†Alssid described an exciting innovation at College for America: each student gets a learning coach. Who wouldn't benefit from personalized coaching, especially students who've been underserved? Barber said bluntly that the traditional model disenfranchises certain populations, but that new, innovative models–like learning coaches–are giving people hope. Williams, as if in anticipation of the panel on business and higher education, said that business enterprises must combine with knowledge enterprises. "States are not going to invest greater funds,†he predicted. State support of higher education has been declining since the Great Recession. A report from the State Higher Education Executive Officers Association described the low state support as "the new normal.†Click here for more information about the National Higher Education Summit.