Google has launched a new marketing tool they believe will help small businesses connect easier with their customers.
The “Google My Business” service launched Wednesday and offers Google’s various tools — Search, Maps, Google +, Insights, Hangouts — in one platform. It
ad_1 ampforwp-incontent-custom-banner ampforwp-incontent-ad1">Google says “The idea is to let small businesses manage their online presence in a single, consolidated way.”
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Firms can customize their own dashboards with photos and videos about their businesses. They can also communicate with their customers in a more targeted way by responding to reviews and connecting through Google Hangouts and Google+.
The service is free and rolls out to Google’s 2.2 million advertisers, the majority of whom are small businesses. Google is also expected to launch a My Business app for Android and IOS devices.
According to thenextweb.com, the Android app will be launching Thursday; but you can grab it now from google play .
According to Google, just over half of U.S. small businesses with less than 200 employees have a website.
Google reportedly used this insight and feedback from its small business users to develop My Business.