Georgia Home Health Facility Is Under Investigation — AGAIN

Ella Stephenson, owner of R And E Healthcare, is claiming ignorance as her defense for the allegations.

A Conyers, Georgia, home healthcare facility is under investigation by the Department of Community Health.

According to WSBTV, former clients are criticizing R and E Healthcare for discrepancies in insurance claims.

Tameisha Dixon filed a complaint with the state after noticing that the paperwork provided by R And E Healthcare did not match the claims filed on her Cigna Patient Portal.

“I have insurance with Cigna Insurance, and they have an option where you can see what does and doesn’t get paid,” Dixon said. “When I started looking over my insurance payments, I saw that R And E Healthcare started being billed in June, like June 15th, but I wasn’t with them in June, and it was like several charges.”

Dixon became a client of R And E after receiving a referral from her doctors. In January 2024, she was diagnosed with epilepsy. Cigna approved nursing visits, home health aids, physical therapy, and occupational therapy services, which Dixon began to utilize in July 2024.

Dixon claims that Ella Stephenson, the owner of R And E, began billing for dates she did not receive services. She also claims that her paperwork contains multiple inconsistencies and errors.

“I was being billed visits on the weekend,” she said.

Dixon continued, “I was not at Piedmont Henry [Hospital]; I was at Piedmont Newton [Hospital.]”

Stephenson did not provide a thorough answer when asked about Dixon’s claims. She claimed not to know how the hospital names were mixed up.

“I don’t know how Henry got on her paperwork,” Stephenson said.

Stephenson also did not offer an explanation for the charges dated before Dixon’s referral. According to Dixon, Stephenson has yet to turn over documents to Cigna to clear up any confusion.

This is not the first investigation into R and E. BLACK ENTERPRISE reported on former employees’ claims that Stephenson withheld their pay.

Employees allege Stephenson owes between $200-$4,200. The former employees claim they were abruptly let go and informed that the business would be closed temporarily. Two of the employees claim Stephenson planned to close the business until January.

Tiffany Clark said that not collecting her pay directly affects the well-being of her children.

“That took food out of my kid’s mouth,” Clark said. “I could have used that money to buy my kids food or pay a bill.”

Clark is in the same boat as Dixon, awaiting answers about the questionable practices of Stephenson and R And E. The Department of Health investigation is ongoing.

In the meantime, R And E is shut down indefinitely.