Chewy Is Your Co-Pet Parent Disguised As An Online Shopping Destination

It goes without saying that taking care of a pet is a huge responsibility. Not to mention, between your busy work schedule, household chores, and other obligations, squeezing in high-quality pet care seems impossible.

Still, this doesn’t mean that you should skimp on your furry friend. After all, they’re part of your family, and just because you’re busy doesn’t mean you can’t give them the love and care they deserve. That’s what Chewy is for.

Your co-pet parent disguised as a one-stop shop for all things pets, Chewy offers the pet care services and supplies that you need to optimize the time spent caring for your pal. From pet food to toys to medicine to even health services, Chewy is an online destination for pet parents everywhere.

Exceptional customer experience

The team at Chewy is made up of actual pet experts. They have over 3,000 customer service representatives on board to respond to thousands of phone calls, chats, and emails 24/7, all with the goal of helping you be a better pet parent.

The best part is you will never converse with a bot—all calls are answered by real people, who also happen to receive hundreds of hours of ongoing training to provide the best customer care.

Every Chewy representative is trained to help with any type of issue, ranging from recommending pet food to tracking your packages. They also go way above and beyond to make everyday moments feel extra special.

They send handwritten cards for holidays and pet birthdays, flowers when they receive news that a pet has gone over the rainbow bridge, and even hand painted pet portraits to lucky customers who have their pet photo uploaded in their Chewy profiles.

In short: Chewy is committed to providing the best customer care for you and your pet. It’s no wonder that Newsweek awarded them America’s Best Customer Service three years in a row.

Stress-free Autoship program

Chewy is also in the business of taking the hassle and guesswork out of shopping for your pet. With Autoship, you can schedule custom recurring orders for items that your pet regularly consumes or uses, like treats and potty pads.

No more rushing to the store whenever you run out of cat litter—because you’ll never run out when you enroll in the program. There is no membership fee and you can cancel or change any Autoship at any
time. You can even save 30 percent when you set up your first delivery.

For more savings, Chewy offers a 5- to 10-percent discount on select brands for all future Autoship orders, including American Journey, Blue Buffalo, Purina, Greenies, and their exclusive brand Frisco. You’ll get an email every time you have upcoming orders and shipments so there are no surprises, and you can easily postpone if you have to jet out of town for a meeting.

Whether you choose to purchase using Autoship or not, you’ll get your order, packaged with care, in just one or two days. And Chewy’s selection includes Black-owned brands like Trill Paws.

Accessible pet pharmacy

To further save you time, Chewy carries pet prescriptions for all types of animals, including medicines for issues like dehydration, skin and coat, allergies, and antibiotics for small animals, birds, reptiles, and horses. Ordering is simple, too.

So long as you have a current prescription, you can order the medicine your pet needs. Simply browse the Chewy pet pharmacy to find the medications that your vet has recommended, add the items to cart, enter your pet, vet, and approval method at checkout, and you’re good to go.

Prescriptions are processed by the pharmacy within 24 to 48 hours after they are received by mail, and when you enroll the meds in Autoship, you never have to remember to order refills.

Pet parents can also connect with licensed vets via Chewy. If you’re located in one of their 35 states, you have the option to chat directly with a licensed vet between 8 am–8 pm Eastern.

This makes it easy to get answers to some of the most commonly asked questions, receive advice, discuss concerns you might have regarding the health and wellness of your furry BFF, and even get referrals to a local veterinarian or any necessary emergency clinics.

Make taking great care of your pet less of a chore when you try Chewy today.